Frequently asked questions

FAQ

What is the best flow star for beginners?

We often reccomend the Mini as a great place to start. the smaller size makes it a little easier to get spinning. Any style, however, is fine for all levels of play. Once you get good you will likely develop a preference.

What is the warranty for Mougee Products?

All Mougee products and Z-Stix are guaranteed against manufacturing defects. If you feel you product has failed to do a quality or technical issue, please return to us at:

Mougee Returns

c/o MSE Enterprises

7794 W. Ridge Rd.

Fairview, PA 16415 USA

Include a not about what this issue is and your adress and contact info.

Are Mougee-star products suitable for outdoor use?

Yes, all Mougee-star products, including Flow Stars, Z-Stix, and Flower Sticks, are designed for both indoor and outdoor play. Classic Flow Star is a little heavier which makes it less susceptible to wind. But Any Mougee is good for indoors or out.

Can I return or exchange products purchased from Mougee-star?

Yes, you can return or exchange products within our specified return period. Please ensure the items are in their original condition and packaging. For detailed return instructions, visit our return policy page or contact our customer support for assistance.

What is the best way to clean and maintain my Mougee-star products?

To clean your products, use a soft, damp cloth to gently wipe them. Avoid using harsh chemicals or soaking them in water for any length of time. Dry flat, or gentle tumble dry on warm temperature.

Are the Z-Stix suitable for beginners?

Yes, the Z-Stix are designed to accommodate all skill levels, from beginners to advanced players. The perfect beginner stick for kids is the Kidstix. For evryone else we reccomend the Mosquito size. The larger sizes are for more advanced players that have developed a preference for a larger stick.